Shipping policy

 

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

 

Shipping Coverage

We ship to most countries worldwide.

If your location is not supported, you will be notified at checkout.

 

Shipping Rates

🌍 Free Standard Shipping on orders $59+
📦 Standard Shipping: $5.99 (orders under $59)
⚡ Express Shipping: $9.99 (select regions only)

 

Estimated Delivery Time

Delivery times vary depending on your location and shipping method.

  • Standard Shipping:  6–12 business days
  • Express Shipping:  3–8 business days

Please note that delivery times are estimates and may vary due to local carrier operations or peak seasons.

 

Taxes & VAT

For applicable regions, taxes (including VAT) will be calculated and displayed at checkout.

 

Order Tracking

Tracking information will be provided once your order ships.
Please allow 1–3 business days for tracking updates to become active.

 

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct at checkout.

  • Orders returned due to incorrect or incomplete addresses may require a reshipping fee
  • We are not responsible for delivery issues caused by incorrect information provided by the customer

Lost or Stolen Packages

Once a package is marked as delivered, we are not responsible for lost or stolen items.

We recommend checking with neighbors or contacting the carrier directly. We will assist where possible, but cannot guarantee refunds or replacements in such cases.

 

Shipping Delays

Shipping times may be affected by:

  • Carrier delays
  • High order volumes
  • Weather or unforeseen circumstances

We appreciate your patience and understanding.

 

Order Changes & Cancellations

Orders can only be modified or canceled within 12 hours of purchase.

After this period, orders may already be processed and cannot be changed.

We reserve the right to refuse, cancel, or limit orders that appear fraudulent, abusive, or involve excessive claims, including but not limited to repeated reports of lost or non-delivered items.